Practice Information Leaflet
This information leaflet contains important changes within the practice as well as lots of other information:
Welcome to Dr Dowsett & Overs
Our Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the Practice Team with other health and social care workers in the community.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
This website is aimed at providing you with the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.
A “healthy lifestyle” is what we recommend:
Eat a balanced diet with plenty of fruit and veg
Keep alcohol intake within recommended limits
Our aims and values
To provide the best possible quality primary care service for our patients within a confidential and safe environment by working together
To show our patients courtesy and respect at all times irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem
To involve our patients in decisions regarding their treatment
To promote good health and well being to our patients through education and information, utilising electronic processes wherever possible to make care and information more accessible
To involve and collaborate in multidisciplinary team work including nursing and other allied healthcare professionals in the care of our patients
To ensure that all members of the team have the right skills and training to carry out their duties competently and that they have opportunities to discuss and learn from problems or issues that arise
To provide safe, effective primary health care services in a responsive way, meeting the needs of our patients
To ensure the practice is compliant with relevant legislation and policy relevant to maintaining trust and confidentiality, as well as to ensure we practice high quality medicine
To support continuity of care – wherever possible through personal continuity, but also through medical record continuity enabled by high quality medical records, and following guidelines based on best evidence, national and local policy
To be active and responsible member in our local health community ensuring our practice and services to our patients are commissioned and provided in a way most likely to meet their needs
From April 2015 all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them. If you don’t know who your named GP is please contact the surgery and the receptionist will be more than happy to inform you.