IMPORTANT PATIENT INFORMATION
What is the advice to patients and the public?
The latest information on coronavirus and advice to the public can be found on:
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do:
The main symptoms of coronavirus are:
- high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
Anyone with these symptoms must self isolate for 7 days (this includes children), if you live with other people, they should stay at home for 14 days from the day the first person got symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Anyone with the above symptoms who is WELL can stay at home and does NOT need to ring 111 or be tested
Anyone with these symptoms who is UNWELL should go to 111 online for advice and guidance
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
IMPORTANT INFORMATION FOR OUR PATIENTS
Due to the current situation regarding coronavirus, the surgery door is now shut. We are open but working in a different way. We are no longer routinely seeing patients face to face. All patients must be screened by a clinician via telephone before access to the surgery is given. You can only attend the surgery for a scheduled appointment, otherwise contact must be via telephone.
We are only able to prescribe 28 days medication at a time. We are unable to accept any paper from patients. Prescription requests will need to be via patient access or via telephone if you do not have access to the internet.
Anyone that requires a fit note for self-isolation can access this via https://111.nhs.uk/isolation-note/ .The practice is unable to issue fit notes for social distancing, please discuss this with your employer.
We thank you all for your co-operation during this difficult time.
How to get healthcare during the coronavirus outbreak:
Guidance for parents during Coronavirus:
Recognising heart attacks, strokes and heart failure during the coronavirus pandemic:
Advice in pregnancy during the coronavirus pandemic:
Our Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the Practice Team with other health and social care workers in the community.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
This website is aimed at providing you with the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.
A “healthy lifestyle” is what we recommend:
Eat a balanced diet with plenty of fruit and veg
Keep alcohol intake within recommended limits
From April 2015 all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them. If you don’t know who your named GP is please contact the surgery and the receptionist will be more than happy to inform you.
“We would like the views of people aged 18+ who look after someone unpaid who may be sick, have a physical or learning disability, mental ill health, frailty, or a drug or alcohol problem. This may be a child, partner, parent or other family member, friend or neighbour. You may be providing care to them on a daily basis or caring from a distance. Whatever your circumstances we want to hear about the things that are working well for you and the things that aren’t, so that we can plan for what you need to help you care well and look after your own physical & emotional health and wellbeing. The information you give us is anonymous and will only be used for the purpose of developing a new Carers Strategy for South Tyneside. If you would like further information, advice and support about your caring role, please contact South Tyneside Adult Carers Service (STACS) on 0191 4061531 or South Tyneside Council on 0191 4246000. We will publish the results of our survey during March on the Council’s website at: www.southtyneside.gov.uk Thank you”.
“Are you aged between 5-24 years, live in South Tyneside and helping to look after someone who is sick, disabled, has a mental health condition or has a drug or alcohol problem? If yes, please help us to help you! This survey is anonymous and will only be used for the purpose of developing future support for young carers. If you would like further information, advice or support about your caring role, please contact our Young Carers Support Service on Tel No: 0191 4661389. We will publish the results of this survey during March on the Council’s website at www.southtyneside.gov.uk”.